fix hp officejet pro 8710 offline

How to Fix HP OfficeJet Pro 8710 Printer Offline Problem?

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Question:- I am using an HP Officejet Pro 8710 printer which says it’s offline. It was working fine last night, suddenly my HP Officejet Pro 8710 went Offline. It is connected to my home network but when I try to print any document from the computer it shows me a Printer offline message. I can print from my smartphone but not from my computer. Can anybody tell me how can I fix my HP 8710 Offline issue?

Why does my HP Officejet Pro 8710 keeps going offline?

HP Officejet Pro 8710 printer goes offline due to poor connection between devices. It could be counterfeit drivers installed on the computer, a loose connection between printer and router, or maybe router firmware out of date. HP Officejet Pro 8710 goes Offline due to following reasons.

  • Check Printer Drivers configured properly.
  • Look for any loose USB Connection.
  • Network Connection Problem.
  • Prints Stuck in Print queue.

How to Bring HP Officejet Pro 8710 Offline to Online?

Some troubleshooting steps can help you to fix HP Officejet Pro 8710 Printer offline issue.

  1. Restart your HP Officejet Pro 8710 Printer.
  2. Check for the wireless Blue Light. If it is Solid Blue then it’s connected to the wireless network.
  3. If it is Blinking, Go to your Router and press the WPS Button for 3-5 sec.
  4. Now the wireless Blue Light on the printer becomes solid.
  5. Go to the control panel in windows 10 and Add Device.
  6. Complete the setup and your HP Officejet Pro 8710 Printer is Online.
  7. Try to print and Printer is good to go.

Note:- In case you are not able to fix the HP 8710 Offline issue with these troubleshooting steps. Please contact HP Support for more help.

Frequently Asked Questions (FAQs)

  • Restart HP officejet Pro 8710 Printer.
  • Once printer is ON press the Wireless Button.
  • Get the IP Address like(192.168.1.1).
  • Now open Control Panel on Windows 10.
  • Select Devices and Printers
  • Click Add Printer.
  • Click on "The Printer that I want isn't listed".
  • Choose "Add a printer using a TPC/IP address or hostname".
  • Type the same IP Address in "Hostmane or IP address" box and hit Next
  • Follow all the instruction on the screen.
  • Now your HP Officejet Pro 8710 Printer is Online and ready to print.
    • If you have an HP Officejet Pro 8710 offline issue, you can resolve it by either reinstalling the printer or resetting it. Causes are due to simple connectivity issues between the printer and computer. When the HP Printer says offline, then it will not execute any of the print commands.

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